Smart Furniture is a leading furniture company in Egypt offering modern, functional, and high-quality furniture designed to fit different lifestyles and spaces.

Smart Furniture has multiple showrooms across Egypt. You can find the nearest showroom through our Showrooms page on the website.

Yes, prices are unified across all Smart Furniture showrooms in Egypt to ensure fairness and transparency for all customers.

Yes, you can browse our full collection and place orders directly through our website.

We accept several payment options including: 

• Cash on delivery 
• Credit / Debit cards
• Online payments 
• Installment plans with selected banks BNPL Companies.

Yes, we offer flexible installment plans through a number of trusted banks and financial partners to make your purchase more convenient. Customers can choose from a variety of installment durations depending on the provider and the available terms at the time of purchase.
Our installment partners include:

• Contact Financial Holding 
• ValU 
• Sympl 
• Souhoola

Depending on the partner, installment plans may offer:

• Flexible payment periods ranging from 6 up to 36 months
• Low or zero down payment options in selected offers
• Fast approval processes
• Simple documentation requirements
  
  
  
  

Delivery times may vary depending on product availability and delivery location. Some selected items are available for fast delivery starting from 48 hours, allowing you to receive your furniture quickly and conveniently.

For other products, delivery is typically completed within 7 to 21 working days after order confirmation, depending on the item and preparation requirements.

Our team will contact you in advance to confirm the delivery date and ensure a smooth delivery and installation experience.

Yes, we deliver to most cities across Egypt. Delivery time may vary depending on location.

Delivery time typically ranges between 7–21 days, depending on product availability and location.

Yes, our professional team will handle delivery and assembly to ensure everything is installed correctly.

Our furniture is made from a combination of high-quality materials to ensure durability, comfort, and long-term use:

• MDF (Medium-Density Fiberboard): Smooth, precise, and resistant to warping, perfect for detailed designs.
• Chipboard: Lightweight and stable, offering a cost-effective solution without compromising strength.
• Natural wood: Timeless, strong, and elegant, adding warmth and durability to your home.

This blend guarantees that every piece of Smart Furniture is both stylish and built to last.

Yes, Smart Furniture provides a warranty on selected products against manufacturing defects, giving you peace of mind and demonstrating our commitment to quality craftsmanship.

Our warranty coverage is as follows: 

• 3 years – dining tables, chairs, living room furniture, coffee and side tables, and all cash-and-carry items. 
• 5 years – kitchens and bedrooms (master and teens). 
• 10 years – all mattresses.

This warranty ensures that your furniture maintains its durability, quality, and functionality for years to come.

Some products offer customization options such as color, fabric, or size. Availability depends on the model.

At Smart Furniture, we want you to be completely satisfied with your purchase. Returns or exchanges may be possible:

• Before manufacturing processes start – if you change your mind or want to modify your order.
• After delivery – only if the product has a manufacturing defect or issue.

If a refund is required, it will be processed back to the same card within 45 days, in accordance with the regulations of the Central Bank of Egypt.

Please contact our customer service team as soon as possible to initiate a return, exchange, or refund. 

Our team will guide you through the process quickly and smoothly. 

You can reach us through multiple convenient channels:

• Hotline: 19641
• Website contact form
• Social media channels
• Visit any Smart Furniture showroom

Our team is always ready to assist with orders, product inquiries, or support requests.

Becoming a Smart Furniture franchisee is a great opportunity to partner with Egypt’s leading furniture brand. To start the process:

1. Submit an application via our website or contact our franchise team directly.
2. Provide business and financial information – this helps us understand your capacity and location.
3. Initial assessment & discussion – our team will review your application and discuss opportunities, requirements, and support.
4. Franchise agreement & training – successful candidates will receive guidance, brand training, and operational support to launch their showroom.

Smart Furniture offers full support in marketing, operations, and product training to ensure the success of all franchise partners.

For more details or to share your data, contact our franchise team via Website@sai-solutions.com or call hotline 19641.

The initial investment depends on showroom size, location, and product range. Our franchise team will provide a detailed breakdown and guide you through financing options.

Yes, Smart Furniture provides franchisees with clearly defined territories to protect your business and ensure fair market opportunities.

We provide comprehensive support, including:

• Marketing and advertising guidance
• Staff training and operational support
• Product knowledge and showroom setup assistance
• Access to our full range of furniture collections
  
  

ROI varies depending on location, showroom size, and sales volume. Our franchise team will provide realistic projections and support you in optimizing profitability.

From application to showroom opening, the process typically takes 3–6 months, depending on location, approval, and setup requirements.

Smart Furniture has showrooms across Egypt, from the North Coast to Aswan, giving customers nationwide access to our collections. Each showroom is designed to provide a full experience, allowing you to see, feel, and test our furniture before making a purchase.

Yes. Smart Furniture maintains consistent prices across all showrooms in Egypt, ensuring fairness and transparency for all customers.

Absolutely! Our showrooms welcome walk-in visitors, but booking an appointment ensures you receive personalized assistance and guidance from our sales experts.

Our showrooms showcase a wide selection of our collections, including living rooms, bedrooms, kitchens, dining sets, and mattresses. Some items are available for immediate cash-and-carry purchase, while others can be ordered to your specifications.

Yes, our showroom team offers expert guidance on furniture selection, layout, and dimensions, helping you choose pieces that fit your space perfectly while matching your style preferences.

Yes, selected showroom items are available for immediate delivery, starting from 48 hours for cash-and-carry purchases. Our team will confirm delivery times when you visit.

Yes, Smart Furniture occasionally offers special discounts and promotions across various collections. These can include seasonal offers, limited-time deals, and bundle promotions.

You can stay updated on all Smart Furniture promotions by: 

• Visiting the Promotions section on our website 
• Following our social media channels 
• Subscribing to our newsletter

Yes, Smart Furniture offers special pricing for bulk orders and corporate clients. Please contact our sales team for personalized offers.

All discounts and promotions are applied consistently across all Smart Furniture showrooms in Egypt and online.

No, discounts and promotions cannot be combined with installment plans. Customers must choose either the promotion or the installment option.

Yes, Smart Furniture regularly runs seasonal promotions, including national holidays, back-to-school, and year-end sales.